Kristen Gramigna, CMO, BluePay You may be a small business, but customers expect you to have the same capacity as larger companies when it comes to technology, service and overall experience. Here are four common mistakes businesses make online, and how to avoid them. Clunky user experiences. Slightly more than a year has passed since […]
Ajay Kapur, CEO & Founder, Moovweb In the coming year, we will continue to see rapid growth of mobile commerce. Here are three predictions that stand in contrast to the prevailing discussions around mobile payments, beacons, geo-targeting, Apple Passbook/Wallet, and native apps. 1. The tail will wag the dog. In-store digital strategies that drive online sales will
Three Contrarian mCommerce Predictions for 2016 Read More »
Stuart McKechnie, Author, The 4 Dimensions of Total Customer Service The Customer Challenge is real, ongoing and is the dominant strategic issue to be managed. Our business world presents opportunities, threats, demands and influences that have characteristics that continue to change. We share our business world with others, including customers. It offers buying opportunities to
Annie Tsai The technology takeover is here. As a small business owner, you know you can’t fight it anymore. Whether you’re excited, apprehensive, or both, you’ve decided that the best thing for your business is to get tapped into the opportunities available to you online. But where do you even start? From building your own website
Eight Elements of a Successful Online Marketing Plan Read More »
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