Warren Shiver & Michael Perla, Authors, 7 Steps To Sales Force Transformation: Driving Sustainable Change in Your Organization The challenges facing CEOs and other senior executives are many. In the realm of sales and marketing, much of the guidance aimed at the executive suite is focused on operating performance. However, what if a situation, such […]
What a CEO Needs to Know About Sales Force Transformation Read More »
Karin Hurt and David Dye, Co-authors, Winning Well Have you ever witnessed the exuberant celebration during an employee-recognition event when a name is called and the whole audience seems to scream, “Yes!”? People rise to their feet. It’s high fives the whole way back from the stage. There’s a certain magic that fills the room
8 Reasons Recognition Programs Fail Read More »
CEOs are well aware of the ever-changing and often unpredictable world of business. Because of this, organizations and leaders need to adapt quickly. The most successful organizations not only acclimate to change; they are also nimble enough to identify and leverage new opportunities that come with an evolving business landscape. While it may be a
5 Characteristics of an Agility-Ready Team Read More »
The first day I sauntered into Miss Amos’s English class, I was scared. Not because of the subject or because this was my first day in a big city school—I was startled by her face. My first thought: Did some terrible disease do this to her? I slid into my seat and peaked up to
How Often Do You Laugh as the Leader at Work? Read More »
Donna Cutting, Author, 501 Ways to Roll Out the Red Carpet for Your Customers Smart small business owners know that when you roll out the red carpet for your customers it means repeat business, and referrals. However, how can you give champagne-style service when you’ve got a beer budget. Delivering red carpet customer service does
Can Small Businesses Roll Out the Red Carpet for Customers? Read More »
Patrick J. Stroh, President, Mercury Business Advisors CEOs and entrepreneurs never get a moment’s rest. You pour tremendous volumes of blood, sweat and tears into creating and launching your new product or business—and then, before you have a chance to catch your breath, all that hard work is in jeopardy of becoming irrelevant. Customers are
Innovate to Solve Current, Real Business Problems! Read More »
Ben Bryant, Professor, IMD Old models of leadership were all about how to delegate power. A leader’s main role was to disarm conflicts and to create confidence among their people. By making employees feel good, they would give them the space they need to perform well, the thinking went. This doesn’t work anymore. Today’s world
If leadership doesn’t hurt, you’re not doing it right Read More »
Charles E. Knadler, CEO, EnerBank USA Innovation is great for businesses, but it’s no good if the company neglects to execute on the fundamentals. Concentrating on the fundamentals in a bull market on Wall Street can help companies weather the storm and even thrive in a bear market. Companies that ignore the fundamentals should be prepared
How A Focus on Fundamentals Can Lead to Great Success Read More »
Thomas Bertels and Charles Depasse Introduction Low interest rates are fuelling a wave of mergers and acquisitions to levels not seen before the financial crisis.[1] In addition to financial buyers, who are taking advantage of inexpensive debt, companies across all industries use the current environment to achieve economies of scale and grow market share. And a
After the bull run: Realizing the deal’s full potential Read More »
Melissa Gonzalez It’s no secret that everyone has a digital footprint, providing companies with a plethora of information on past actions, interests, patterns and beyond. For retailers that properly utilize this information, personalization can be taken to a new level. And, the more technology advances, the more it’s integrated into ones daily life and the
Leveraging Omni-Channel Marketing Benefits via a Pop-Up Shop Read More »
