Is Your Communication Direct—Or Downright Damaging?
Leaders like to think they know when and how to be direct. They should. Direct communication is good. Damaging communication, on the other hand, can destroy a relationship, partnership, sale, or reputation forever. Why does one listener consider a comment “over-the-top” disrespectful, while another listener interprets the same remark as just “firm,” straightforward, even prudent? […]
Is Your Communication Direct—Or Downright Damaging? Read More »
