interpersonal skills

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10 Leadership Communication Habits That Ruin Relationships

Few people admit to poor communication habits—much less habits that can cost them a promotion, a job, or a deal. Yet we’ve all seen the following bad habits in colleagues from time to time—and for some, they occur on a daily basis.  Guard against letting these creep into your own interactions with staff, peers, or […]

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4 Ways to Lead People You Don’t Like

At some point in your career, you’re going to find yourself leading a team, department, division, or organization where you’re working with an employee who irritates you. Sometimes you know why. Often you don’t. When analyzing that negative gut reaction to yourself, you may label that person “slick,” “arrogant,” “self-righteous,” “lazy,” “pretentious,” “sniveling,” “aggressive,” “presumptuous,”

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Managers Who Motivate, Not Demoralize

Have you ever met a manager who intended to motivate staff but instead demoralized them?  Most have no idea of their negative effect. And that’s definitely not their intention. In talking with such managers or those who report to them, what surfaces are habits, attitudes, practices, and skill deficiencies that lead employees to disrespect, disengage, and decide

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the ceo magazine, communication

Moving Beyond the Golden Rule

Kim Christfort, National Director, Deloitte Greenhouses & Leadership Center for Clients “Do unto others as you’d have others do unto you.” Interestingly, some version of this Golden Rule concept exists in more than 20 religions and philosophies around the world. For many applications, in work and in life, it makes a lot of sense. Unfortunately, it’s

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