In 2016, Wells Fargo fired more than 5,000 employees who learned the hard way that carrots don’t work—at least not in the long run. Decision-makers tied a substantial piece of these employees’ compensation to steep sales targets and made reaching them a condition of continued employment. They saw movement, if not true motivation. Even when […]
Why Carrots and Sticks Don’t Motivate Read More »
When leaders continually and constantly grapple with tough questions and develop a list of standards that serves as more than a pretty poster, their beliefs serve as the bedrock of the organization’s strategy and provide guidelines about how and what to change. When beliefs veer from espoused values and create a dysfunctional or confusing set
Four Things You Can’t Ignore When Making Tough Calls Read More »
(Note: This month’s entry is inspired by the current controversy surrounding NBC news anchor Brian Williams and his purposeful reporting of inaccurate information. Several references will be made to that ongoing event in order to draw parallels that can be used as perspective for professionals in the business world). Even in this age of advanced
The NBC Debacle – What Can be Learned from it? Read More »
Daniel K. Walker, CEO and Chairman of the Board, Farmers & Merchants Bank Keeping your word. Seems like such a simple statement, a statement that could very well form the foundation of every person’s daily creed. But it doesn’t. We all know many people who make promises but don’t keep them . . . People who
Leadership Banking from a Truth ‘Teller’ Read More »
