The first day I sauntered into Miss Amos’s English class, I was scared. Not because of the subject or because this was my first day in a big city school—I was startled by her face. My first thought: Did some terrible disease do this to her? I slid into my seat and peaked up to […]
How Often Do You Laugh as the Leader at Work? Read More »
When senior executives arrive for coaching, they often come with great motivation but guarded perspective. Either their life coach, their director of communication, an important client, or their spouse has given them some direct or implied feedback that their career or organization has hit a roadblock unless they develop more “executive presence” or overcome some
Increase Executive Presence to Gain Buy-In Read More »
When senior executives arrive for coaching, they often come with great motivation but guarded perspective. Either their life coach, their director of communication, an important client, or their spouse has given them some direct or implied feedback that their career or organization has hit a roadblock unless they develop more “executive presence” or overcome some
Increase Executive Presence to Gain Buy-In Read More »
Janet wore a smile from the nose down; her eyes bore daggers. If I offered a Friday afternoon off for having finished a big project early, she “wished” it had been last week when she and her husband were headed out of town for the football game. When I ordered in pizza for everyone’s lunch
Managing the Passive-Aggressive Person on Your Team Read More »
The new CEO wanted to hit a homerun at his first all-hands meeting. It meant the difference in capturing their allegiance for the big turnaround he hoped to achieve with their organization. In addition to the approximately 3,000 people seated in the auditorium in from of him, he knew employees would be tuned in to
Can You REALLY Tell a Good Story?— And Why It Matters Read More »
In survey after survey, “communication” makes the top 3 list: why marriages end, why mergers don’t work, why management has difficulty leading employees through change, why employees leave an organization, why customers stop doing business with a firm. Or, on the positive side, great communication is why marriages work, mergers go smoothly, employees embrace change,
Is Communication an Asset or a Liability on Your Balance Sheet? Read More »
