Management

The people part of business operations.

Doing Well by Doing Good and Other Lessons Learned from 30 Years as CEO

For more than 30 years, Lynne Katzmann has led Juniper Communities, a public company and leader in seniors housing, by prioritizing doing well by doing good. Profits matter (she has investors, after all), but so does providing high-quality care and innovative services for her residents. It’s a “walking the talk” mindset that attracts professionals with […]

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4 Tips For Steering Your Business Through Tough Times

Alyssa Rapp, Author Leadership & Life Hacks: Insights from a Mom, Wife, Entrepreneur & Executive.  Good times come with this certainty: They never last. For businesses, that means formidable challenges (a weak economy, new competition, a sea change in the marketplace) are always just around the corner, and unprepared business leaders face the potential for disaster.

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Using the right tools is crucial to laying the groundwork for your business’ future. Here’s what to look for.

Vadim Katcherovski, Founder and CEO of Easy Projects. Growth is paramount for any CEO. Yet scaling successfully and minimizing growing pains requires forward-thinking preparation and long-term planning – and tools that facilitate this. Unfortunately, many companies often use short-sighted solutions for immediate problems, without thinking of the bigger picture. In fact, poor project performance has led to

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6 Ways Leaders Communicate Authentically to Inspire Others

People put up with a lot of quirks in their leaders and coworkers just to reduce the drama and keep the peace. But lack of sincerity grates on the nerves. It’s like trying to satisfy hunger with cotton candy. Two good questions to ask yourself periodically: What communication sound insincere? How can I become more

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Is Your Communication Direct—Or Downright Damaging?

Leaders like to think they know when and how to be direct. They should. Direct communication is good. Damaging communication, on the other hand, can destroy a relationship, partnership, sale, or reputation forever. Why does one listener consider a comment “over-the-top” disrespectful, while another listener interprets the same remark as just “firm,” straightforward, even prudent? 

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10 Leadership Communication Habits That Ruin Relationships

Few people admit to poor communication habits—much less habits that can cost them a promotion, a job, or a deal. Yet we’ve all seen the following bad habits in colleagues from time to time—and for some, they occur on a daily basis.  Guard against letting these creep into your own interactions with staff, peers, or

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4 Myths About How Executives Become Engaging Speakers

Jason, an executive client, shared his new year’s goal with me:  “I want to become a more inspiring speaker so that my employees really catch the vision for this upcoming year and get engaged.” Sounds worthwhile. Here’s the backstory:  According to his CEO, Jason, who’d stepped in as plant manager three years earlier, was not

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