CEOs have ideas. A lot of ideas, because we have a higher, and overall vision of what is going on in our organizations. Ideas that can, and do get shared with the great people we have surrounded ourselves with. What happens next with these ideas can make or break the pace of your progress. We […]
Three ways to improve delegation Read More »
With all the forms of communication we have out there you would think the world would be communicating better. We all know that is not true. Because we can communicate in so many ways, many of our communications aren’t complete, clear, or effective. We can type a quick text or send a quick email and
Three Communication Tips that Drive Results and Service Read More »
Let me start by saying that if you are thinking of the “wrong” customers as the ones who are mean, hard to handle, and treat you disrespectfully, then just call them tomorrow and ask them to move on. These aren’t the wrong customers, they are bad customers. What I am talking about here are the
Five Tricks to Getting Rid of the Wrong Customers and Growing Exponentially Read More »
I can’t say that I have learned and applied the following tips throughout the 25 years I have been in business as the founder of MacNair Travel Management, but like my other hobbies such as mountaineering, skills are built with experience. I recently trekked to Everest Base Camp in the Himalayas – a mere 18,500
