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At this very moment leaders everywhere are taking pause and asking questions they don’t always ask. News that employees of Wells Fargo created fictitious accounts – and put honest consumers at risk in the process – should have every leader assessing important dynamics within their organization. Yet, will they see the whole picture – and […]
The Wells Fargo Calamity Means We Should Ask These Questions Read More »
I am a frequent flyer on Delta Airlines. Fortunately I did not travel this week and avoided the system outage that resulted in hundreds of cancelled flights. Everyone is talking about how the disruption of service affected travelers and there is no doubt that the impact was significant. Others are speculating how this incident, and
Learn from Delta’s Disaster Read More »
We’ve all seen it happen: A leader ascends to a top position, only to see their effectiveness erode because they believe they are superior to those they lead. When we error in defining reality we distance ourselves from realizing potential. I recognize these errors because I have been guilty in committing them. Not everyone suffers
3 Things Your Team Will Never Tell You Read More »
I have created my Rules of Communication. They pretty much are the same rules for life. Sometimes people will say that they did not know that there were rules. That excuse never works for me when I say to the nice policeman that I did not know the speed limit was 25mph. He says, here’s
Simon Slade, CEO & Co-founder, SaleHoo Hiring staff can be one of the greatest challenges for a business owner because expanding your team with great talent is a constant necessity. The trend of remote work is a response to that challenge. GlobalWorkplaceAnalytics.com suggests that 50% of the US workforce holds a job that is compatible with partially
Is a Remote Workforce Good for Your Business? Read More »
John Hornick, Author, 3D Printing Will Rock the World One Machine Does It All US manufacturing output has steadily increased since the end of World War II, but manufacturing jobs peaked around 1975 and have been declining ever since. This means that US manufacturers have become very efficient, making more things with fewer people. But as
3D Printing New Jobs Read More »
Email is the scourge of our modern times. When I co-invented host-based email with my former partner Bob Green in 1984 it was because we found the telephone interrupted our creative processes. We wanted a way to communicate over mundane tasks, like when and where we would meet for lunch next week, without having to
The Institute for Health and Human Potential conducted a survey for our New York Times bestselling book, Performing Under Pressure, The Science of Doing More Your Best When it Matters Most (Crown Business, 2015), asking senior leaders about the impact on them and their teams when they were tasked to do more with less. Here
Doing More With Less: How To Avoid the Task Trap Read More »
Enough books have been written and enough information is available that, by now, most leaders and managers understand what they need to do to manage change in their organization. They understand the need to get buy-in, secure credible senior sponsors, persuade key influencers in the organization and communicate, communicate, communicate. Some of the more sophisticated
Managing the Pressure of Change Read More »
By Craig W. Ross One of the biggest factors in the success of a company is its ability to be nimble and embrace change. Being able to evolve with—or even ahead of—customer needs helps keep organizations relevant and ahead of the curve. In fact, many of the leaders we work with report that 90
Two Ways You Are Making Change Harder Than It Needs to Be Read More »
