Formulate, articulate, communicate, cajole, and inspire individuals and teams to collaborate to create a future that becomes your legacy.
Martin Kettelhut, PhD, Author, Listen Till You Disappear True leadership is the ability to bring out the best in people and circumstances. Just giving orders is hardly leadership. You need to be able to hear what’s working and what’s not, in order to lead your company to perform at its best. There are three areas […]
Listening for Leadership Read More »
Chip R. Bell, Author, Sprinkles: Creating Awesome Experiences Through Innovative Service We are in a peculiar business era. Customers demand personalized, tailor-made delight delivered by highly adaptive front line people. New products and services released today can be reverse engineered and duplicated by competitors before close of business tomorrow. Newly acquired skills are obsolete almost
Arthur R. McFerrin, Author, The Executioner: Implementing Intangible, Elusive Success Principles Despite the depth of talent one might possess, very few CEOs know much of what the high performance, intangible and non-urgent duties of a CEO actually are. As a 40+ year CEO I can assure you that I didn’t know what my duties were
Understanding the Invisible, Intangible Duties of a CEO Read More »
We’ve heard the quote: “When eating an elephant take one bite at a time.” This simple, yet profound, idea is credited to U.S. Army General Creighton Williams Abrams, Jr., who commanded military operations in the Vietnam War and later served as Chief of Staff of the U.S. Army. Now that was a man who understood
Five Lessons Learned from Leading Transformational Change Read More »
When senior executives arrive for coaching, they often come with great motivation but guarded perspective. Either their life coach, their director of communication, an important client, or their spouse has given them some direct or implied feedback that their career or organization has hit a roadblock unless they develop more “executive presence” or overcome some
Increase Executive Presence to Gain Buy-In Read More »
The more you gain the more you have to lose. This fact often pressures leaders into spending more time defending their positions than they do in listening to new ideas. The one word every leader should avoid is, “But…” The word “but” signals that your brain has quickly conjured up reasons for not taking a
The One Word Every Leader Should Avoid Read More »
There is currently a lot of enthusiasm for the concept of employee engagement. This is because of substantial amounts of credible research showing a strong positive correlation between higher engagement levels and better business results. Things like “research” and “business results” sound like solid, respectable things to deal with. But here’s the dirty little secret
The Dirty Little Secret About “Employee Engagement” Read More »
Beth Noymer Levine, Founder & Principal, SmartMouth Communications You’ve created something really amazing. Everyone wants to know more. The story of your success, how you got there, and what’s next draw entrepreneurial curiosity-seekers and other interested parties like flies to flypaper. So, what do you tell them? What’s your narrative? Do you have your usual
Storytelling 2.0: Your Narrative Read More »
The traits that triathletes have and need are basically key contributors to success as a CEO. While triathletes and CEOs come from different backgrounds, range greatly in age and often take completely different approaches to training and working, they are all cut from the same cloth. That’s why there’s an instant camaraderie among us as
Common Idiosyncrasies of CEOs and Triathletes Read More »
Rowan Gibson, Author, The Four lenses of Innovation Over the last two decades, innovation has moved to center stage in terms of leadership priorities. Indeed, it is now recognized globally as the primary driver of business growth, competitiveness, and corporate valuation. But recognizing innovation as a top strategic priority is one thing. Actually making it
Unlocking Innovation: The New Leadership Challenge Read More »
