Management

The people part of business operations.

the ceo magazine, healthcare

The CEO’s Guide To Obamacare

Robert S. Sheen, Founder & President, First Capitol Consulting, Inc. Few pieces of legislation have triggered as much controversy as the Affordable Care Act, or “Obamacare.” Some disdain it as a governmental intrusion into private decisions about healthcare, while others admire it as a much-needed reform of the nation’s healthcare system. Regardless of your view, […]

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the ceo magazine,  talent management,

Five Managerial Conversations You Should Have with Your Team

Kim Janson, Author, Demystifying Talent Management As we well know, there are a number of challenges to face to be successful in business today. Senior executives and entrepreneurs are faced with a marketplace that constantly changes, pressure from investors or stockholders, regulatory issues and many other challenges. These challenges need to be addressed with limited

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the ceo magazine, customer service,

Achieve Business Goals with Customer Service DNA

May McCarthy, Author, The Path to Wealth: Seven Spiritual Steps for Financial Abundance Companies can differentiate themselves from others and gain market share by incorporating customer service DNA into their mission. To create an environment of customer service DNA, you need to partner with your stakeholders—namely employees, customers, suppliers, and your world—to help them succeed.

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If you think only startups can generate breakthrough innovation, you’re wrong.

Joanna Weidenmiller, CEO, 1-Page In today’s fast moving markets, well-established firms are often accused of failing to come up with breakthrough innovations. Based on the resources available to them, they should be best positioned to deliver innovative products and technologies in their fields, but too often they seem to lose ground against smaller and more

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the ceo magazine, mergers and acquisitions,

Deal or No Deal?

When companies merge or acquire, stakeholders usually expect that the whole will be greater than the sum of its parts. Unfortunately, the facts tell a different story. One plus one does not equal three, and too often it moves shareholder returns to the wrong side of zero. A once-exceptional organization can quickly take a turn

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the ceo magazine, teamwork

Coming to grips with “the intangibles”

Very broadly stated, business leaders have two categories of responsibilities to attend to: 1) the tangible, measurable-to-n-significant-digits hard stuff; and 2) the intangible, perhaps-measurable-but-only-by-proxy-at-best soft stuff. Most leaders are more comfortable working in category #1 since they also generally have a bias toward logical, rational, data-driven approaches to the issues at hand. I raise these

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the ceo magazine, e-commerce,

How Entrepreneurs Can Enter the Global Marketplace

Cleveland Brown, CEO, Payscout Global e-commerce holds the key to rebuilding the American economy. According to the Huffington Post, e-commerce sales have grown twice as fast as total retail sales (1). Despite challenges facing new business owners, entrepreneurs remain optimistic due to increasingly-accessible technological solutions and access to a global market. Global sales comes with

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