Everything you need to know about setting up, managing and growing small businesses. Veterans, as well as newbies share their stories and valuable lessons.
Gary C. Smith Every business has problem inventory; items sitting in a storeroom or warehouse with little or no chance of ever being sold. But a growing number of businesses are taking advantage of an IRS regulation that lets them turn that merchandise into a federal income tax deduction by donating it to charity.
How To Manage Problem Inventory Read More »
What can modern business leaders learn from Einstein’s Annus Mirabilis papers, published in 1905? Plenty! At a minimum, CEOs can develop a way of thinking about an organization’s resources and potential for competitive advantage in the way that Einstein imagined a physical property’s mass and potential energy. Let’s recall…drawing from his theory of special relativity,
Wouldn’t it be nice if you always had a steady flow of business? A pace that is manageable? Deadlines which are realistic? Forget it. It is not going to happen. It used to be that I could count on certain seasonal rushes. I knew there would be a mad dash to spend money and finish
The Frantic Pace of Small Business Read More »
Small business owners, like me, have found that it is critical not to be tied to the geographic area where the business is located. With all the available tools it is easier than ever to have clients in far-away places. But, you still need to show up from time to time. Unlike, bigger operations that
Smart Travel for Small Business Read More »
About a week ago our IT supplier sent an e-mail to everyone on my staff warning them about a computer virus. It certainly was not the first such notice we have gotten, but it was by far one of the scariest. The virus is called Crypto Locker and is a ransom ware virus. Once on
Computer Viruses: Businesses Held Hostage Read More »
Ian Clough, CEO, DHL Express U.S. For most small and medium-sized business owners and chief executives, the international question looms large, in business plans, strategy sessions, and in late-night calls with anxious investors. For some, the decision has already been made: products are now shipping overseas, and services have taken flight. New sales figures and
Small and Medium Sized Businesses Considering Globalization Read More »
Cynthia Kay No matter what the size of the business, employees are critical to an organization’s success. This is especially true when a business wants to grow or expand. Employees help develop new products and services. Employees manufacture the goods. They provide the service. Employees can help delight a customer or destroy a relationship. So
Hiring the Right Person for a Small Business Read More »
Wain Kellum, CEO, Vocalocity I have been fortunate enough to have been the CEO of six fast-growth companies, and I have worked with or served thousands of other businesses. I have learned that every business has many things that make it unique, but the one thing all businesses have in common is that they could benefit
Lisa Druxman When you are a franchisor, you have one goal. That is to have successful franchisees. When they are successful, we are successful. Here are 5 tips that have helped us grow one of the fastest growing franchises in the country:
Growing Your Franchise: 5 Tips Read More »
Brad Smith, EVP for Customer Experience, Sage North America You’re probably hearing the words “customer experience” more often these days. Enhancing the customer experience doesn’t have to be difficult or expensive. Here are four simple and economical ways to show your customers appreciation and consideration and, ultimately, build more customer loyalty. 1. Get to know
Four Simple (and Nearly Free!) Ways to Enhance the Customer Experience and Gain Loyalty Read More »
