Assessment of the situation to devise a game plan for things to come to fruition.
Chip R. Bell, Author, Kaleidoscope: Delivering Innovative Service That Sparkles As grandparents, my wife and I are in the middle of brainstorming cool presents for our three granddaughters. Over the Thanksgiving holidays, we asked them for suggestions. The 10 and 12 year olds took a clipboard and made a list, complete with brand names and […]
All I Want for Christmas… Read More »
The scandal that recently enveloped Wells Fargo teaches an important lesson about running an ethical business. And Wells Fargo was trying to run an ethical business, despite its huge blunder. For example, Well Fargo avoided many of the pitfalls and risky investments that plagued other big banks in 2008/2009. Here is what happened. Several years
The Surprise Ethics Lesson of Wells Fargo Read More »
In Henry IV Part 1, Owen Glendover, the leader of the Welsh rebels joins the insurrection against King Henry. Glendower, a man steeped in the traditional lore of Wales, claims to command great magic. Therefore, mysterious and superstitious, he sometimes acts in response to prophecies and omens. In the play, Glendover boasts to Hotspur, “I
Ten Ways to Tie a Strong Strategy to an Equally Strong Succession Plan Read More »
Claire Brooks, President, ModelPeople Inc. Over the last twelve years I have been consulting on strategy and innovation with organizations, from the Top 10 of the Fortune 100, to start-ups and not-for-profits. During this period I’ve seen a quiet revolution in the way that strategic planning is carried out. It used to be that leading corporations
Why Every Employee Must Become a Strategist Read More »
Lisa Hufford, Founder & CEO, Simplicity Consulting Companies are increasingly looking at their goals and their successes in terms of projects. These might be long-term projects; they might be strategic projects; or they might be more tactical projects. But by 2020, it’s estimated that 40 percent of the workforce will not want to be full time
Using SPEED to Build Your Team Read More »
The workplace is filled with awkward situations that are hard to discuss. Perhaps there’s been an unpleasant exchange between co-workers and there’s a lingering undertone of anger. Maybe someone didn’t get the expected promotion and remain disappointed. Perhaps market conditions mean that bonuses were cut out this year. Maybe it’s best to not say anything?
Elephant in the Room? Three Reasons Not to Ignore It Read More »
The end is near: You can see 2016’s finish line on the horizon. For many teams this is “rally time,” meaning we need everyone super focused and giving their best efforts if we’re going to hit our goals. While every team is under immense pressure to finish the year strong, far too many will fall
A Focused Team Is A Successful Team Read More »
On August 2, 2016 the Rio Olympics gave us a gift—the perfect metaphor for the intersection of absurdity and danger—a kayaker capsized after hitting a rogue sofa in Guanabara Bay. Apparently, although highly skilled and highly trained, this particular kayaker had no knowledge or training for what he should do should he encounter submerged furniture
The Importance of Couching Your Strategy Read More »
Both the CFO and the CEO stuck their hand into the air as I concluded my keynote and called for questions. “Why don’t employees communicate up in an organization?” There was a little more than a twinge of frustration in the CEO’s question. The CFO added his nod of dismay. It’s a common conundrum in
5 Reasons Employees Don’t Communicate Upward in Your Organization Read More »
The Republican National Convention came to Cleveland and literally left with a bang . . . of fireworks shot over Lake Erie. The city learned lessons in security-police on bicycles are the most fluid to how to move masses of people-have every non-essential downtown employee work from home. We can learn from these communication lessons
5 Communication Lessons from the RNC Read More »
