communication – Page 3 – The CEO Magazine

Conversational Intelligence®: A 2017 Leadership Imperative

Judith E. Glaser, CEO, Benchmark Communications, Inc. Conversational Intelligence as a Vital Leadership Skill Organizations are changing at a dizzying and constant pace, creating the potential for volatility, distrust, and fear. These qualities both manifest and are fueled by conversations: conversations between leaders, between leaders and employees, and among employees themselves. Why should leaders care about […]

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Are You Benefiting from Open-Minded Conversations?

Management, Self Governance

Ann Van Eron, Author, OASIS Conversations: Leading with an Open Mindset to Maximize Potential I often see teams and organizations stalled because people are not speaking to one another. Sometimes they really don’t say anything and other times they speak in a guarded fashion that does not bring about innovation or real results. Misunderstandings

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Leader, Be Brief or Be Dismissed

Entrepreneurship, Leadership, Management, Sales, Self Governance

Leaders think strategically, understand the critical link between focus and clarity, and appreciate the value of time. So fewer and fewer are inclined to let others waste their time. Brevity has become a basic communication skill for professionals. Here are six best practices as a leader: Be brief when speaking off-the-cuff. Lectures are for the

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How to Improve Your Thinking

Entrepreneurship, Leadership, Management, Self Governance, Small Business, Strategy

Gain a reputation for always being the one with new ideas and solutions to problems and you’ll quickly set yourself apart from the pact. That distinction requires brainpower. But trying to think on your feet under pressure before an audience or offering answers off the cuff in a meeting doesn’t always represent your best thinking.

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Managers Who Motivate, Not Demoralize

Entrepreneurship, Leadership, Management, Self Governance

Have you ever met a manager who intended to motivate staff but instead demoralized them? Most have no idea of their negative effect. And that’s definitely not their intention. In talking with such managers or those who report to them, what surfaces are habits, attitudes, practices, and skill deficiencies that lead employees to disrespect, disengage, and decide

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How Often Do You Laugh as the Leader at Work?

Entrepreneurship, Leadership, Management, Small Business

The first day I sauntered into Miss Amos’s English class, I was scared. Not because of the subject or because this was my first day in a big city school—I was startled by her face. My first thought: Did some terrible disease do this to her? I slid into my seat and peaked up to

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5 Ways Women Sabotage their Communication in the Workplace

Leadership, Self Governance

James Hamerstone & Lindsay Musser Hough Forget the glass ceiling. The fact is: women communicate differently than men and, too often, to their own detriment. They tend to speak up less, apologize more, downplay their achievements and use less-powerful body language – all of which impact their career success. This seed is often planted in

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Leadership Now is Not What You Say

Leadership

Michael Parker, Author, It’s Not What You Say: How to Sell Your Message When It Matters Most In the days of ‘control and command,’ leaders could rely on positions of hierarchy that allowed them to indulge in communication that was essentially one way. This communication needed to be clear but it assumed an audience –

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Why Smart Managers Make Stupid Decisions

Entrepreneurship, Leadership, Management, Strategy

Ever find yourself on a team or in an organization that’s struggling because of a leader’s poor decision? Citizens clamor about such crippling effects by their politicians routinely. You sit back and reflect on the leader personally and wonder why a savvy, experienced, and ordinarily capable person could make such a stupid decision or policy—one

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Leaders Who Fail: Lessons You Can Learn From Them

Leadership

Many people today talk about leadership who’ve never led anything more complex than a high school marching band. They offer this or that principle as if proven under fire when, in fact, their experience has been limited to launching missiles in a game of Battleship. But that’s not to say that you can’t learn from

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