the ceo magazine, customer service,

Leading a Cult-Like Brand

Chip R. Bell Walk into Sewell Lexus in Dallas, Texas.  A huge overhead light shaped like an upside-down diamond…bathes the bone-colored tile of the showroom in a soft glow. Offices are done in rich mahogany paneling. Large plants are everywhere, plus colorful fresh flowers. The sitting area has overstuffed leather couches centered on a rich […]

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the ceo magazine, employee management,

Your Greatest Asset

Dean Niewolny, CEO, Halftime Institute Helping Your People Finish Well The first few waves of Baby Boomers have left the building, and they have taken their decades of experience, their strong relationships and their cool heads with them. Soon, the GenXers will head for whatever is next for them as well. How will this outflow of

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000047-0071-000604

Leaders, What Are You Communicating With “The Little Things”?

Granted, leaders gain visibility for their message by speaking at a major industry event, international conference, or even a local community affair. But just as with movies, games, and apps, leaders increase their popularity and influence to a tipping point when employees share their opinions of that leader with their colleagues. That is, Robert interacts

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the ceo magazine, gig economy,

Getting the Best of the Gig Economy from the Outset

Marion McGovern, Author, Thriving in the Gig Economy Clearly the gig economy is here to stay. The trend toward independent work is accelerating as more and more people abandon long term corporate employment for consulting and/or freelance careers. Driven by a desire for flexibility, control over the content, location and impact of their efforts and often

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