Kevin F. Davis, Founder & President, TopLine Leadership, Inc. I’ve seen it time and again, and I’m sure you have too: a high-performing rep is promoted into sales management but never becomes as successful as a manager as they were as a rep. Why does this happen? The core issue is an irony that has gone undetected […]
3 Keys for Converting Sales Managers into Team Leaders Read More »
Chip R. Bell, Author, Kaleidoscope: Delivering Innovative Service That Sparkles Growing up on a cattle farm is a chance to see both the promise and perils of freedom. For months cows leisurely graze, sleep in the shade, and drink water from a nearby pond. In the winter when there is no grass, bales of hay are
Leaders, Stop Being Your Customer’s Jailer? Read More »
John F. Dowling In 1985, Dick Yuengling took over the family beer business due to the failing health of his father. During that time, three major brewers controlled 70% of the US Domestic beer market. Yuengling’s share was 0.065%. Some independent brewers gave up and sold off to larger competitors. Other smaller brewers followed the
Stop Chasing and Start Stretching Read More »
This article is the second in the “All Change is Personal” series looking at three traps that leaders need to manage in order to steward their organization through change efforts. To read the first article in the series and learn what Trap #1 is, click here. Trap #2: Not Getting Employee Feedback on the Plan
Leadership Traps That Will Derail Your Change Efforts Read More »
As the Owner and CEO of a small business, I have learned valuable lessons about running an effective organization. You learn quickly that you need to be able to budget and make decisions that benefit both your company and your employees. However, one of the most concerning issues facing American small businesses is the current
Julie C. Lellis and Melissa Eggleston Zombies have no motive other than sustaining themselves. On reckless missions to find food at all costs, they alienate and repel others. Businesses can act like zombies, and they are often easy to spot! They may make decisions that don’t prioritize others and pay the price. They can’t move
BJ Gallagher, Author, The Leadership Lessons from Oz “The beauty of metaphor is that it conveys not just information – but meaning.” ~ Warren Bennis, leadership expert Every once in a great while, a metaphorical story comes along that captures the human experience in such a perfect way that it becomes a timeless classic. The Wonderful
Leadership Lessons From Oz Read More »
The essence of leadership is communication: to cast a vision, to inspire, to collaborate on strategy, and to engage followers in accomplishing a mission. But let’s face it: Many leaders fall flat on their face when it comes to communication. The only thing that keeps the organization afloat and followers on target are those second-in-command
6 Communication Blunders Leaders Make — And How to Avoid Them Read More »
Willy Steiner, President, Executive Coaching Concepts There is a decades-long debate taking place in businesses across the country about the return on investment gained from leadership development efforts. It is a question at the heart of my book, Discover The Joy of Leadership: A Practical Guide to Resolving Your Management Challenges, published on February 6, 2017.
Leadership Development: Investment or Expense? Read More »
Jill Lublin, Author, Profit of Kindness: How to Influence Others, Establish Trust, and Build Lasting Business Relationships Business procedures and management decisions are based on facts and not emotions. As a consequence, business communication strategies are also based on quantifiable factors. This reality makes even the self-proclaimed value-based organizations hard to articulate empathy. Through improvements in
Empathy in Business Communication Read More »
