Leadership

Formulate, articulate, communicate, cajole, and inspire individuals and teams to collaborate to create a future that becomes your legacy.

What you need for a successful CRM implementation

Why Your CRM Implementation Will Fail

Todd C. Williams, Founder & President, eCameron, Inc. Customer Relationship Management (CRM) implementations fail at an alarming rate. In fact, your implementation probably will not meet your goals either. I have heard of few that actually do meet their goals. Unfortunately, the primary reason is not software difficulties. Regardless of what Salesforce and Microsoft tell you,

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the ceo magazine, leadership

Don’t Outgrow Your Roots

David Berman, President, RingCentral How RingCentral Maintains Core Values During Rapid Growth When Vlad Shmunis, RingCentral’s founder and CEO, brought me on to his team, he asked me to lead the company’s growth with larger customers and rally the organization to the next level. In startup mode, the team was very small, fast and intense. As

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the ceo magazine, leadership

Paradox Thinking: A New and Counterintuitive Way to Solve Problems

Are you often faced with conflicting situations and mixed-message demands from your board, your team, key stakeholders, and the market?  Take risks to grow dramatically and protect your current stability.  Seek to maximize sales and watch the bottom line. Build future leaders and prove leadership excellence now. Paradox thinking is “and” thinking.  It enables balanced management of interdependent conflicting objectives. Adopting

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Diversity: Hype or Helpful

Diversity and Inclusion in corporate America may seem like buzz words, just a lot of hype. But, it is becoming more and more important to the fabric of many of the large companies for which I work. I have helped many of them create communications around their diversity efforts and in the process I have

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Business Strategy, Leadership, Customer Satisfaction, Customer Loyalty, Customer Affinity, Employee Performance, Growth, Business Growth, Entrepreneur, Leadership Attributes

Create Infinite Growth in Business ~ Who You are Being as a Leader?

One of the most impactful areas to create a radical shift in business growth and results is to be able to distinguish between “what you are doing” each day (i.e., work deliverables) and “who you are being” as a leader.   All businesses are results oriented, but what is it that makes one business more successful

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