The people part of business operations.
Early in 1998, my doctoral committee met to approve my dissertation proposal. Or, at least I thought that was the goal of the meeting. As it turns out, they met to discuss all the reasons for their disapproval: My research thesis was inconsistent; I had proposed a flawed research methodology; and I had formulated inane […]
How to End Indecision Read More »
Leaders Must Have the “Edge” to Drive Change This article is the third in the “All Change is Personal” series looking at three traps that leaders need to manage in order to steward their organization through change efforts. To read the first two articles in the series and learn what Trap’s #1 and #2 are,
Leaders Must Have the “Edge” to Drive Change Read More »
Pop quiz here: Do you sometimes second-guess yourself about decisions until opportunities pass? Do colleagues and clients frequently seek your opinion on their big decisions? Do you often get feedback on the quality of your contributions in meetings? Do those meeting ideas produce the results you intend? Like artists, wise leaders analyze and focus on
Are You A Smart Manager or A Wise Leader? Read More »
J. Benjamin English, Partner, Hirschler Fleischer Regardless of their industry, chief executive officers inevitably confront the need to transition ownership and management of their business to others. Whatever form this transition takes — to the next generation in a family business, to a management team buying out the owner or to a third-party buyer — it
Succession Planning for CEOs Read More »
Karen Gordon, CEO, 5 Dynamics What does neuroscience have to do with cooperation and collaboration? In a word, everything. The brain is made up of neural pathways that are composed of bundles of neurons, many of which were forged early in life. Scientists used to believe that these pathways were frozen by age 25, but they
Neuroscience and Collaboration: Understanding the Brain for Better People Management Read More »
Chip R. Bell, Author, Kaleidoscope: Delivering Innovative Service That Sparkles Growing up on a cattle farm is a chance to see both the promise and perils of freedom. For months cows leisurely graze, sleep in the shade, and drink water from a nearby pond. In the winter when there is no grass, bales of hay are
Leaders, Stop Being Your Customer’s Jailer? Read More »
This article is the second in the “All Change is Personal” series looking at three traps that leaders need to manage in order to steward their organization through change efforts. To read the first article in the series and learn what Trap #1 is, click here. Trap #2: Not Getting Employee Feedback on the Plan
Leadership Traps That Will Derail Your Change Efforts Read More »
Julie C. Lellis and Melissa Eggleston Zombies have no motive other than sustaining themselves. On reckless missions to find food at all costs, they alienate and repel others. Businesses can act like zombies, and they are often easy to spot! They may make decisions that don’t prioritize others and pay the price. They can’t move
Jill Lublin, Author, Profit of Kindness: How to Influence Others, Establish Trust, and Build Lasting Business Relationships Business procedures and management decisions are based on facts and not emotions. As a consequence, business communication strategies are also based on quantifiable factors. This reality makes even the self-proclaimed value-based organizations hard to articulate empathy. Through improvements in
Empathy in Business Communication Read More »
Rosabeth Moss Kanter, a Professor of Business Administration at Harvard Business School believes that the traditional objective of business, which is profit-making, doesn’t reflect the way how great companies work toward success. Through her research on the most successful companies situated across more than 20 countries on 4 continents, she proves that an institutional logic
How Great Companies Think Differently Read More »
