Assessment of the situation to devise a game plan for things to come to fruition.
Julie C. Lellis and Melissa Eggleston Zombies have no motive other than sustaining themselves. On reckless missions to find food at all costs, they alienate and repel others. Businesses can act like zombies, and they are often easy to spot! They may make decisions that don’t prioritize others and pay the price. They can’t move […]
Jack Litewka, Author, THE SOPHISTICATED MANAGER: Essential Leadership Lessons for Developing High-Performance Team… and Avoiding Critical Mistakes A CEO creates the Corporate Culture. This activity deserves and requires careful thought and communication. If this activity is considered a “nice-to-have”, then the resulting culture is random and becomes “cultural transmission by osmosis” – which is not the
The CEO as “Cultural Excellence Officer” Read More »
Paul Roehrig, VP & Global Managing Director, Center for The Future of Work, Cognizant Technology Solutions Countless apps now make our lives more convenient and fun, but – let’s be honest – they haven’t really improved the more important elements of our lives, like how we bank, stay healthy, insure our families, educate our children. But this is
Get Ready for YOUR Work Ahead Read More »
Forget all the blather about how companies love their customers. It’s just talk. I’m convinced that 90 out of 100 organizations simply tolerate customers. Their customers represent only a means to profit, and that message comes through loud and clear to those callers all too often. Five recent examples from my own experience illustrate the
Are You Unintentionally Cutting Off Customer Communication? Read More »
Chuck Saia, CEO, Deloitte Risk and Financial Advisory Disruption isn’t just a buzzword. It’s a legitimate concern on the minds of the executives I meet with. There are a lot of reasons organizations can be disrupted—innovation, technological advances, policy changes, to name just a few. But if executives can foster a culture of courage and
To be the disrupted or the disruptor? That is the question Read More »
It’s an astonishing statistic, but roughly two out of three change initiatives fail to meet their stated targets. This is significant since most companies must undertake moderate organizational changes at least once a year (and major changes every four or five years) due to disruption from technology, their industry and/or the competition. As a senior
All Change is Personal: How to develop a more agile workforce Read More »
Steven L. Blue, President & CEO of Miller Ingenuity What is a business? This might seem straightforward, but consider it more deeply; what truly is a business? I’m talking about the values, identity and culture that make a particular business what it is. This word – culture – is key. The atmosphere internal to an organization,
The Impact of Culture on Profit Read More »
Chip R. Bell, Author, Kaleidoscope: Delivering Innovative Service That Sparkles The super cool feature of a kaleidoscope is not the charming images that take our breath away. Or, the fact that, unlike a magnifying glass or set of binoculars, you get to actively engage with the kaleidoscope to create swoons and grins. It is the fact
The Gems of Kaleidoscope Service Read More »
The whole is greater than the sum of its parts – Aristotle. What will make your life whole? What does this equation look like? The whole of your life done well makes for exponential happiness. Its greater than the sum of its parts! Take for example the great Steve Jobs. He achieved amazing success in
Suhas Apte & Jagdish N. Sheth, Authors, THE SUSTAINABILITY EDGE: How To Drive Top-Line Growth With Triple-Bottom-Line Thinking Ensuring long-term sustainability, whether it’s a start-up or an ongoing business, should be a top priority for every entrepreneur and CEO. With the growth stagnation seen in mature markets, resource availability in decline, the pace of innovation accelerating
