Every company that wins its market ends up in the same position. You climb to the top of your hill, plant your flag, and from then on the job feels like defending the summit. You optimize everything around the core that got you there: the customers who pay you, the products that work, the use cases that made you money. That optimization is not a mistake. It is exactly what good companies are supposed to do.
But there is a quiet cost to standing on top of a hill, and it follows a predictable chain. Success creates optimization around the core. Optimization hardens into rigidity. Rigidity creates blind spots. And smaller competitors live inside those blind spots, building in the exact places your success taught you to stop looking. You get very good at the game you are already winning, and slowly blind to the game someone else is starting.
Why the System Can’t See Its Own Edges
Here is the part most strategy advice skips. Those blind spots are not an accident or a failure of attention. They are manufactured by the same optimization that made you win. A company tunes its metrics, its sales incentives, its product roadmap, and its reporting around the core, and anything that does not look like the core becomes harder to find in the numbers anyone reviews. The lost customer becomes a churn statistic, not a clue. The rejected buyer never reaches the revenue dashboard. The tiny segment rounds to zero. Your system is not neutral about the edges. It is actively built to file them under “ignore.” So the blindness compounds precisely as you get better at your core, which is the cruelest version of the problem: the fitter you are, the less you can see.
Why “Watch the Edges” Is Usually Bad Advice
None of this means you should chase every edge. The lazy version of this argument says “look beyond your core, watch the edges,” and that is dangerous. A company can destroy itself pursuing every niche and adjacent segment while starving the business that actually pays the bills. Protecting the core is often the correct priority. Responding to every nibble is how you lose the summit while distracted.
So the real question is sharper. Which edges actually matter enough to threaten your core or expand it? Most peripheral segments should not become strategic priorities. The CEO’s job is to tell the difference between a harmless nibble and one of three things that should genuinely worry you: an emerging substitute that could replace what you sell, a future growth market forming before anyone has named it, or a pathway a competitor can use to attack your core from a direction you are not defending. The test is not how small an edge looks today, but whether something is changing that could make it matter tomorrow: falling costs to serve, improving substitutes, or a specialist finding a path into your core.
Where the Edges That Matter Show Up
Since these signals rarely announce themselves in your core data, you have to look on purpose, and know where. In practice, they cluster in a few specific places. Your lost customers, and whether they left for a reason you dismissed as trivial. Your rejected customers, the ones your product or pricing quietly turned away, because a competitor is often glad to serve exactly who you decided was not worth it. Your low-volume segments, too small to matter today, which is the disguise a future growth market wears early on. New use cases your product gets pulled into by accident. And specialist competitors serving a need you consider too small to defend, who are often building the beachhead they will later use to climb your hill.
Picture a company that owned its category for a decade. Its dashboards were green, its core customers loyal, its numbers strong. A small competitor started serving buyers this company had always rejected as too small and too demanding. Those buyers never appeared in the quarterly numbers that leadership trusted, because rejected customers generate no revenue to report. By the time the segment was large enough to register, the competitor had a foothold, a product tuned to a need the incumbent had defined as noise, and a path straight up the hill. Nothing in the incumbent’s data was wrong. Its data simply could not see the one thing that mattered.
Defend the Beachhead, but Watch Its Borders
So the discipline is not “defend the hill,” and it is not “chase the edges.” It is both, held in tension. Defend the beachhead aggressively, because that is where your economics live. But continuously test whether the boundaries of that beachhead are moving, because the ground under a summit shifts long before anyone at the top feels it. The king of the hill has the best view and the most to lose, and the day the hill stops being the right hill, he is usually the last to know.
Author
Michael Podgortsev
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Michael Podgortsev is a Director of Data & AI Strategy and former CTO who has founded startups and scaled data and AI systems across companies of every size. He writes about how systems and strategies built for an “average” quietly fail those who don’t fit it.
