Formulate, articulate, communicate, cajole, and inspire individuals and teams to collaborate to create a future that becomes your legacy.
Shep Hyken Why should customer service be important to the CEO, or other executive leadership in a company? They typically don’t deal directly with customers. True, but they influence everyone in the company who does. They are the role models that others look up to for guidance. Virtually all employees emulate their actions. In short, […]
Customer Service in the C-Suite Read More »
Why do most training programs fail to change behavior? One of the main reasons is most of the programs focus on the characteristics of leadership. These are generally vague concepts that encapsulate a list of desirable attributes, such as, charisma, vulnerability, confidence etc., which are often unattainable or at odds. That is, they require an
Rethinking Leadership Development Read More »
Toine Knipping, CEO and Co-Founder, Amicorp Group When we were kids, we experienced the world as big and full of wonders. Anything could be a toy; anything could be fun. Then we were taught that some objects were not ours to play with, as they belonged to our siblings or friends. That birthday pies and cakes were
Creating a Win-Win Business Model Read More »
Bobby Campbell Founder & CEO, 3 Interactive and Adkarma Ten years ago, I took two big risks: I founded my first digital media startup company and became a volunteer firefighter. It was a difficult decision at the time. At the same time I was launching my first company, I was making a commitment to one of
Five Ways Firefighting Made Me a More Effective CEO Read More »
One day, he was sitting on top of the world with a $1-million salary and $5.5 million in stock options. The next day, his board asked him to resign in shame and embarrassment after being caught in a lie about a degree he said he had earned in the early 1980s from Stonehill College in
Character Determines Your Ultimate Destiny Read More »
30 million presentations are given every day. 90% are unbearable. Included in these numbers are countless CEO presentations. CEO’s speak to their Board, Bank, and other CEO’s. Sometimes they even speak to their employees in companywide meetings. How does an otherwise dynamic CEO become boring as a speaker? Keith Dambrot, says it this way, “the worst
One Simple Reason CEO’s Give Boring Speeches Read More »
Jason Levesque, CEO, Argo Marketing Group A fellow CEO asked me where I got my MBA, and my answer was succinct yet the same as always,U.S. Army Drill Sergeant Academy, Fort Leonard Wood, Missouri. When I graduated,I did not get a piece of parchment, I got a really cool hat and a whistle. As an
Drill Sergeant to CEO…Not That Big of a Mental March Read More »
Steven Mundahl Arnold Schwarzenegger, Anthony Weiner and General David Petraeus all share something in common. They were all intelligent leaders who indulged in self-destructive, risky behavior. As I began writing a book on authentic leadership, I found myself drawn to research the reasons behind such actions. Together with my wife, a psychotherapist and business coach,
Gary E. McCullough In theory, many people think ethical issues are simple, cut and dried questions to answer or situations to be resolved. However, the reality is that most ethical dilemmas, particularly those faced in the workplace, are much more subtle. In real life, no one tells you that you’re about to find yourself in
Setting the Tone: Ethical Leadership Lessons Read More »
In today’s continually changing economic and political landscape along with the rapid innovation of technology, how can a leader keep up? In order to lead from the front, leaders need to continually learn, understand market trends and stay aligned with the company’s vision and mission. It’s not always inherent or easy to understand what leadership
The Seven Steps of a Transformational Leader Read More »
