Management

The people part of business operations.

the ceo magazine, customer service,

Improving Customer Service Skills: How executives can be of great help

Leadership, Management

Mostafa Sayyadi, Author, Leading Between the Lines Executives today are focusing on customer and employee relationship management. Executives today are also focused on strategic management decision making due to the hypercompetitive global environment and the public and private sector evaluation and opinion. Public organizations are attempting to function as private profit-wise while public companies have the Wall Street […]

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the ceo magazine, culture,

The Secret to the Success of Transformative Mergers Lies in Integrating Culture

Management

Kathy Bloomgarden, CEO, Ruder Finn As companies seek a new strategic vision in a digital age, mergers are on the rise. Many of the mergers on the table are driven by the urgency to transform business strategy and gain scale. This is leading to the combination of companies with widely varying cultures. In this context, it’s

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the ceo magazine, organizational culture,

The Importance of Values: Why it takes more than words to build a solid culture

Management

Oleg Konovalov, Author, Corporate Superpower: Cultivating a Winning Culture for Your Business An organization’s culture informs its members of the behavior which is most appropriate for certain environmental conditions, and by doing so, allows people to achieve their goals. Thus, culture is accountable for achieving a certain level of excellence in living and development. In terms of governance

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the ceo magazine, management,

Take Action Now!

Management

Barbara Mitchell & Cornelia Gamlem, Authors, The Manager’s Answer Book Congratulations, you’re a new manager. There is so much to do. Where do you start? Remember, you have control over your career and you want to start strong. Here are five action items you can start taking right away: Be mindful of your image.  Whether you’re

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the ceo magazine, culture,

Creating an Effective Startup Culture to Retain Talent

Management

Mostafa Sayyadi, Author, Leading Between the Lines There are many academic studies that focus on the organizational and managerial factors that drive business startup performance. Organizational culture is one such area that plays a critical role and is a strategic prerequisite for business success in today’s knowledge-based economy. Pettigrew initially introduced the term organizational culture into

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the ceo magazine, innovation,

Learning to Love Creative Criticism

Entrepreneurship, Management, Small Business

Jon Kolko, Author, Creative Clarity Creativity is fundamental to driving the market. It’s no longer a word used to describe aesthetics or the “icing on the cake”; creativity is a required competency for organizations who seek to identify new market opportunities, define new ways of running their business, and ship innovative products and services. But the creative

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