Management

The people part of business operations.

the ceo magazine, teamwork

Coming to grips with “the intangibles”

Management

Very broadly stated, business leaders have two categories of responsibilities to attend to: 1) the tangible, measurable-to-n-significant-digits hard stuff; and 2) the intangible, perhaps-measurable-but-only-by-proxy-at-best soft stuff. Most leaders are more comfortable working in category #1 since they also generally have a bias toward logical, rational, data-driven approaches to the issues at hand. I raise these […]

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the ceo magazine, e-commerce,

How Entrepreneurs Can Enter the Global Marketplace

Management, Marketing

Cleveland Brown, CEO, Payscout Global e-commerce holds the key to rebuilding the American economy. According to the Huffington Post, e-commerce sales have grown twice as fast as total retail sales (1). Despite challenges facing new business owners, entrepreneurs remain optimistic due to increasingly-accessible technological solutions and access to a global market. Global sales comes with

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the ceo magazine, business management,

22 Business Axioms

Leadership, Management

W. Gary Sitton, Author, Fire Up Your Startup and Keep it Up While I was a professor of computer science, I was asked to write a basic accounting and payroll package for two not-for-profit entities on campus.  It began to establish some traction in the late 70s, culminating in the creation of my company. Bi-Tech Software,

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the ceo magazine, customer loyalty

The Three Reasons Customer Loyalty is Long Dead…And How To Get Loyal Customers

Management

Noah Fleming, Author, Evergreen: Cultivate the Enduring Customer Loyalty that Keeps Your Business Thriving Customer loyalty is a crutch that lazy businesses have used to bludgeon the public for decades instead of actually providing value. The corporate world (and even more often, small businesses) relied on the twin forces of this nebulous concept of “loyalty” and

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the ceo magazine, communication

Moving Beyond the Golden Rule

Management

Kim Christfort, National Director, Deloitte Greenhouses & Leadership Center for Clients “Do unto others as you’d have others do unto you.” Interestingly, some version of this Golden Rule concept exists in more than 20 religions and philosophies around the world. For many applications, in work and in life, it makes a lot of sense. Unfortunately, it’s

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the ceo magazine, business strategy

The Hidden Value in Your Company is the Key to Your Growth

Management, Strategy

Scott Edinger, Author, The Hidden Leader Every time I’ve worked with a senior team in the strategy formulation process, we’ve succeeded. Of course, I’ve never heard any group of executives say their strategy failed when it was created. It is in the implementation or execution that strategies falter, because most strategies rely on people in

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the ceo magazine, efficiency

In Search Of Size Zero

Management

Philip Letts, CEO, blur Group Businesses across the globe are waking from the slumber of recession with a resolve to march with the progress of technology, rather than amble in its shadow. We are witnessing the rise of what we call The Size Zero Enterprise – a business built on low costs and high revenues

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the ceo magazine, leadership

The ONE Thing Successful CEOs Do to Create a Culture of Continuous Improvement

Management

Joakim Ahlström, Author, How to Succeed with Continuous Improvement             Imagine an organizational culture so strong you’d be certain to achieve your long-term objectives no matter what happens. Would you be willing to do ONE thing to make that culture reality?             For managers at all levels of an organization time is a scarce commodity.

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