The people part of business operations.
W. Gary Sitton, Author, Fire Up Your Startup and Keep it Up While I was a professor of computer science, I was asked to write a basic accounting and payroll package for two not-for-profit entities on campus. It began to establish some traction in the late 70s, culminating in the creation of my company. Bi-Tech Software, […]
22 Business Axioms Read More »
Noah Fleming, Author, Evergreen: Cultivate the Enduring Customer Loyalty that Keeps Your Business Thriving Customer loyalty is a crutch that lazy businesses have used to bludgeon the public for decades instead of actually providing value. The corporate world (and even more often, small businesses) relied on the twin forces of this nebulous concept of “loyalty” and
The Three Reasons Customer Loyalty is Long Dead…And How To Get Loyal Customers Read More »
Kim Christfort, National Director, Deloitte Greenhouses & Leadership Center for Clients “Do unto others as you’d have others do unto you.” Interestingly, some version of this Golden Rule concept exists in more than 20 religions and philosophies around the world. For many applications, in work and in life, it makes a lot of sense. Unfortunately, it’s
Moving Beyond the Golden Rule Read More »
Scott Edinger, Author, The Hidden Leader Every time I’ve worked with a senior team in the strategy formulation process, we’ve succeeded. Of course, I’ve never heard any group of executives say their strategy failed when it was created. It is in the implementation or execution that strategies falter, because most strategies rely on people in
The Hidden Value in Your Company is the Key to Your Growth Read More »
Philip Letts, CEO, blur Group Businesses across the globe are waking from the slumber of recession with a resolve to march with the progress of technology, rather than amble in its shadow. We are witnessing the rise of what we call The Size Zero Enterprise – a business built on low costs and high revenues
In Search Of Size Zero Read More »
Joakim Ahlström, Author, How to Succeed with Continuous Improvement Imagine an organizational culture so strong you’d be certain to achieve your long-term objectives no matter what happens. Would you be willing to do ONE thing to make that culture reality? For managers at all levels of an organization time is a scarce commodity.
The ONE Thing Successful CEOs Do to Create a Culture of Continuous Improvement Read More »
“Culture,” the new buzzword of the financial recovery, has transformed from an ethereal, abstract otherworldly word to a blunt instrument for finding fault on myriad qualitative matters affecting the organization. When an individual, merger, or organization fails, culture takes the blame. We use the word fairly arbitrarily, citing it to explain why things don’t change,
How Wall Street Should Define Culture Read More »
Stuart McKechnie, Author, The 4 Dimensions of Total Customer Service The Customer Challenge is real, ongoing and is the dominant strategic issue to be managed. Our business world presents opportunities, threats, demands and influences that have characteristics that continue to change. We share our business world with others, including customers. It offers buying opportunities to
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Richard Milam, CEO, EnableSoft Inc. Unless you are in the accounting field, the chances are good that this March you’ll be struggling alongside millions of other business leaders who are rushing to file their 2014 taxes on time. This can be a time of great panic as you or your finance team rush to get
Peter LaMotte, Senior Vice President, LEVICK “Transparency” is a buzzword that’s tossed around a lot, but how many CEOs and business owners truly understand what the concept entails (and support it)? To some, it means offering somewhat more information during a crisis, while maintaining a tight rein on what’s actually shared with investors, the media
The Importance Of Transparency During A Crisis Read More »
