leadership communication

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Are You SURE You’re Telling a Story?

Could you be confusing that favorite story with an anecdote?  Before I mention why it matters, you’re probably wondering why so many blogs and books in the last few years have urged you to learn to tell a great story. Here’s why. Stories make things stick. CEOs, entertainers, professional speakers, trainers, and leaders have learned […]

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4 Comments Employees Hate to Hear From New Leaders

Leaders aim to make their mark on business operations, imprint their philosophies on their staff, leave their legacy on the organization.  They hope the team will remember their leadership as unique, profitable, and pleasant.  Understandable goals. But all too often, new leaders start out with similar clichés and concepts—lines that set their staff members up

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5 Reasons Employees Don’t Communicate Upward in Your Organization

Both the CFO and the CEO stuck their hand into the air as I concluded my keynote and called for questions. “Why don’t employees communicate up in an organization?” There was a little more than a twinge of frustration in the CEO’s question.  The CFO added his nod of dismay. It’s a common conundrum in

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