the ceo magazine, innovation,

How CEOs Can Use Design Thinking to Promote Innovation

Management

Randy Salzman, Co-author, Design Thinking for the Greater Good: Innovation in the Social Sector In researching design thinking for a decade, one interesting outcome is the counter-intuitive observation that upper management may offer less hindrance to innovation than mid-level management and peer groups.  The “easy” reason large organizations often lose their edge, after all, is that […]

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the ceo magazine, risk taking,

Faulty Risk-Taking: The Genesis of Unintended Consequences

Management

In December of 2014, Discovery Channel aired a special called “Eaten Alive.” The program featured Paul Rosolie, a “naturalist” who planned to don a snake-proof suit and live through getting swallowed by a 20-foot-long anaconda. Apparently, the goal was to provide Rosolie the insider (pun intended) perspective of a snake’s digestive processes. Anacondas this size

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The Crux of Negotiation A Conversation with Professor Deepak Malhotra

Interviews

https://www.youtube.com/watch?v=1Ae54F3uDKg Summary In this insightful interview, Dr. Deepak Malhotra, a renowned Harvard Business School professor and expert on negotiation and deal-making, shares profound lessons on how to navigate difficult negotiations, manage adversarial dynamics, and achieve mutually beneficial outcomes. Drawing from his extensive experience advising business and political leaders worldwide, Dr. Malhotra emphasizes the importance of

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Are You Hijacking Your Negotiation? Lessons from William Ury, Co-Author of Getting to Yes

Interviews

https://www.youtube.com/watch?v=-kdAWOlIwgQ Summary Of The Conversation   William Ury, co-founder of the Harvard Negotiation Project and author of the bestselling book Getting to Yes, is a world-renowned expert on negotiation and conflict resolution. With over three decades of experience advising in diverse conflicts—from boardrooms and ethnic wars to government crises—Ury emphasizes that the biggest obstacle in

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the ceo magazine, customer service,

Monetizing your Data through Customer Intelligence

Marketing

Andrew Wells and Kathy Chiang, Monetizing Your Data: A Guide to Turning Data into Profit-Driving Strategies and Solutions How intelligent is your company about your customer?  Do you know enough about them in order to create a personalized customer experience?  Understanding your customer through deep intelligence enables you to drive the right actions and experiences that

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the ceo magazine, stress management,

Set the Stage for High-Performance Workplaces with De-Stressing Strategies

Management

Denise R. Green Founder, Brilliance Inc. Your people are suffering — but they won’t tell you until it’s too late. Recently, a CEO received public praise when he tweeted his appreciation and approval to an employee who announced to her team that she’d be taking two days of sick leave for her mental health. While the news

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4 Comments Employees Hate to Hear From New Leaders

Entrepreneurship, Leadership, Management, Self Governance, Small Business

Leaders aim to make their mark on business operations, imprint their philosophies on their staff, leave their legacy on the organization.  They hope the team will remember their leadership as unique, profitable, and pleasant.  Understandable goals. But all too often, new leaders start out with similar clichés and concepts—lines that set their staff members up

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