the ceo magazine, productivity,

More for less, how to succeed professionally without working harder

Corrie Shanahan, Author, Do it, Mean it, Be it. The Keys to Achieve Success, Happiness and Everything You Deserve at Work and in Life  In my new book “Do it, Mean it, Be it. The Keys to Achieve Success, Happiness and Everything You Deserve at Work and in Life” I describe the strategies and secrets of people who are not […]

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the ceo magazine, marketing,

Is telemarketing dead? Transforming cold calls to conversations.

Gerri Knilans, President, Trade Press Services Cold calling is an outbound marketing effort many consider outdated. In fact, there are countless blogs and articles proclaiming in large type, “cold calling is dead!” However, 90% of Fortune 500 companies consider telemarketing an effective marketing campaign and are still investing in outbound calling programs. So, the question

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the ceo magazine, innovation,

How CEOs Can Use Design Thinking to Promote Innovation

Randy Salzman, Co-author, Design Thinking for the Greater Good: Innovation in the Social Sector In researching design thinking for a decade, one interesting outcome is the counter-intuitive observation that upper management may offer less hindrance to innovation than mid-level management and peer groups.  The “easy” reason large organizations often lose their edge, after all, is that

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First day of school

Science-Based Strategies to Help Your Teen Deal with the Pressure of High School

Being a 14-year-old girl attending her first day of high school is one of the highest-pressure situations anyone can face.  How do I know this?  Because I am the brother of two sisters who went through it and the father of a 14-year-old girl who started high school today. The pressures are varied and intense for

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the ceo magazine, risk taking,

Faulty Risk-Taking: The Genesis of Unintended Consequences

In December of 2014, Discovery Channel aired a special called “Eaten Alive.” The program featured Paul Rosolie, a “naturalist” who planned to don a snake-proof suit and live through getting swallowed by a 20-foot-long anaconda. Apparently, the goal was to provide Rosolie the insider (pun intended) perspective of a snake’s digestive processes. Anacondas this size

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The Crux of Negotiation A Conversation with Professor Deepak Malhotra

https://www.youtube.com/watch?v=1Ae54F3uDKg Summary In this insightful interview, Dr. Deepak Malhotra, a renowned Harvard Business School professor and expert on negotiation and deal-making, shares profound lessons on how to navigate difficult negotiations, manage adversarial dynamics, and achieve mutually beneficial outcomes. Drawing from his extensive experience advising business and political leaders worldwide, Dr. Malhotra emphasizes the importance of

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Are You Hijacking Your Negotiation? Lessons from William Ury, Co-Author of Getting to Yes

https://www.youtube.com/watch?v=-kdAWOlIwgQ Summary Of The Conversation   William Ury, co-founder of the Harvard Negotiation Project and author of the bestselling book Getting to Yes, is a world-renowned expert on negotiation and conflict resolution. With over three decades of experience advising in diverse conflicts—from boardrooms and ethnic wars to government crises—Ury emphasizes that the biggest obstacle in

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the ceo magazine, customer service,

Monetizing your Data through Customer Intelligence

Andrew Wells and Kathy Chiang, Monetizing Your Data: A Guide to Turning Data into Profit-Driving Strategies and Solutions How intelligent is your company about your customer?  Do you know enough about them in order to create a personalized customer experience?  Understanding your customer through deep intelligence enables you to drive the right actions and experiences that

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