Dianna Booher

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6 Ways Leaders Communicate Authentically to Inspire Others

People put up with a lot of quirks in their leaders and coworkers just to reduce the drama and keep the peace. But lack of sincerity grates on the nerves. Itโ€™s like trying to satisfy hunger with cotton candy. Two good questions to ask yourself periodically: What communication sound insincere? How can I become more […]

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Is Your Communication Direct—Or Downright Damaging?

Leaders like to think they know when and how to be direct. They should. Direct communication is good. Damaging communication, on the other hand, can destroy a relationship, partnership, sale, or reputation forever. Why does one listener consider a comment โ€œover-the-topโ€ disrespectful, while another listener interprets the same remark as just โ€œfirm,โ€ straightforward, even prudent? 

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10 Leadership Communication Habits That Ruin Relationships

Few people admit to poor communication habitsโ€”much less habits that can cost them a promotion, a job, or a deal. Yet weโ€™ve all seen the following bad habits in colleagues from time to timeโ€”and for some, they occur on a daily basis.  Guard against letting these creep into your own interactions with staff, peers, or

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4 Myths About How Executives Become Engaging Speakers

Jason, an executive client, shared his new yearโ€™s goal with me:  โ€œI want to become a more inspiring speaker so that my employees really catch the vision for this upcoming year and get engaged.โ€ Sounds worthwhile. Hereโ€™s the backstory:  According to his CEO, Jason, whoโ€™d stepped in as plant manager three years earlier, was not

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4 Ways to Lead People You Don’t Like

At some point in your career, youโ€™re going to find yourself leading a team, department, division, or organization where youโ€™re working with an employee who irritates you. Sometimes you know why. Often you donโ€™t. When analyzing that negative gut reaction to yourself, you may label that person โ€œslick,โ€ โ€œarrogant,โ€ โ€œself-righteous,โ€ โ€œlazy,โ€ โ€œpretentious,โ€ โ€œsniveling,โ€ โ€œaggressive,โ€ โ€œpresumptuous,โ€

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Are You About to Hire the Wrong Job Applicant? 8 Signs

Piles of applications and rรฉsumรฉs represent time to sort through applicants, attempting to match a position with a personโ€™s expertise and skills. It would be so much faster if the unsuitable job applicants walked in with a label on their forehead: โ€œReject.โ€ Then you could spend time with the best qualified candidates. The top candidates

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8 Tips to Increase the ROI of Your Staff Meetings

The COO of my consulting firm years ago used to start staff meetings with 5-15 minutes of small talk. Although he intended to promote socializing, the adverse consequences were late-arrivers, difficulty in focusing on serious discussion at the start of the meeting, and low energy throughout the remainder of the meeting. But those meetings were

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