It’s that time of year. Requests are pouring in to my company to sponsor golf outings, make charitable donations, buy gala tickets and attend award luncheons. I don’t know about other business owners but it seems like I could be at an event every day. I also notice that I keep running into the same […]
It’s a pretty obvious fact. When you are in a personal relationship each party has something to gain when things go well. Each party also has something to lose when it all goes south. We all have relationships with customers but what happens if you are your customer’s customer? Think about it. You provide goods
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For a long time people have told me they thought I was a really good leader. I accepted that graciously but frankly I never sat down and really analyzed what I was doing. Like many entrepreneurs, I do things by gut instinct- hire people, make capital buying decisions, try new product introductions and much more.
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It seems that everyone is focused on closing out 2013 and thinking about the New Year. There are countless media reports that look back at the big stories. There are editorials about what people want to change or accomplish in 2014. Even though it might seem trite I wanted to add a little to the
There is no doubt about it. It is hard to keep things moving along during the holidays. Clients are busy trying to wrap up their year-end and are pressing with last minute requests before budgets disappear. There are projects that they need to get rolling in 2014 after the long holiday season. There are extended
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Brad Smith, Executive VP, Customer Experience, Sage North America If you’ve been watching the news lately, you’ve probably seen that big box retailers are already slashing their prices in anticipation for Black Friday, and with good reason: shaky consumer confidence has many people on edge heading into this holiday season – businesses big and small
Getting Personal this Small Business Saturday Read More »
In cities around the country there is a major promotion to encourage people to buy from local retailers and businesses. The buzz in commercials and other media outlets is all about “shopping small.” Small Business Saturday was founded in 2010 by American Express and now has the support of a number of major partners. It
Annie Tsai The technology takeover is here. As a small business owner, you know you can’t fight it anymore. Whether you’re excited, apprehensive, or both, you’ve decided that the best thing for your business is to get tapped into the opportunities available to you online. But where do you even start? From building your own website
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Wouldn’t it be nice if you always had a steady flow of business? A pace that is manageable? Deadlines which are realistic? Forget it. It is not going to happen. It used to be that I could count on certain seasonal rushes. I knew there would be a mad dash to spend money and finish
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Small business owners, like me, have found that it is critical not to be tied to the geographic area where the business is located. With all the available tools it is easier than ever to have clients in far-away places. But, you still need to show up from time to time. Unlike, bigger operations that
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