Andy Sargent, Pack Up Your Troubles: A “Kitbag of Leadership Skills for Busy Managers” Being a CEO may not be the loneliest job in the world but it certainly competes. When I was advising the Chairman and CEO of a multi national trading corporation, he once said rather wistfully: “You know what the trouble is: everyone […]
Nobody Ever Gives You The Bad News Read More »
Larry Sternberg and Kim Turnage, Authors, Managing To Make A Difference: How To Engage, Retain & Develop Talent For Maximum Performance For very good reasons, numerous organizations have implemented a competency model as an important component of their executive development program. That sort of investment in people improves retention and engagement, and it increases a person’s capacity
Are You Asking Too Much From Your Competency Model? Read More »
Justin Gwin, Risk Advisory Services Manager, Kaufman Rossin Many recent high-profile scandals, such as those at Toshiba, Volkswagen, FIFA, and Wells Fargo, have shown the adverse effect of having a poor corporate culture. Toshiba’s $1.2 billion profit inflation scandal, which occurred over seven years and came to light last summer, was called “the most damaging event for
How to Audit Corporate Culture Read More »
As my clients began to emerge from the global economic turmoil that began in 2008, they indicated they had learned numerous lessons—the most important one: When leaders make good decisions, little else matters. When they refuse to make decisions, or show a pattern of making bad ones, nothing else matters. As I helped these leaders position themselves
Quit Erecting Barriers Read More »
Aviv Shahar, President, Aviv Consulting What if I told you that 60% of all strategic breakthroughs are lost? Conservative estimates suggest that people in upper management spend as much as 50% of their day in meetings, and nationally there are upwards of 25 million meetings every day in the U.S. But for all the action items,
Archimedes and the 72 Hour Rule Read More »
Paul A. Dillon, Owner, Dillon Consulting Services LLC This is not a typical business article. I’m not really going to tell you directly that you should be doing the “right thing” in business because it is good for customer relationships, or good for business in the global marketplace, in general—or, even that it will keep
Why Doing the Right Thing Can Bring You Success in the Global Marketplace Read More »
CEOs typically have their minds made up about most things—social issues, business decisions, social issues. Just ask them. Very few individuals will eagerly invite you to persuade them to take on a new perspective. So if you’re going to get someone to change their behavior, actions, or opinion, you need to do it purposeful. Then
How to Get Your Point Across Persuasively Read More »
Jack Litewka, Author, The Sophisticated Manager What circumstance is equally irksome to internal staff and external customers, business partners, and shareholders? The answer: Being blind-sided by new policies, new circumstances, changes in plans, and so forth. If your company does not have a near-term, mid-term, and long-term communications plan, it cannot have a Communications Strategy.
Does Your Company Have a “Communications Strategy”? Read More »
Jeffrey Hayzlett Crisis communications affects everyone – big and small companies alike. In the past few years, we’ve seen major brands go through a number of crises – from Sea World’s backlash from the movie “Blackfish,” to Chipotle closing some stores due to E.coli concerns, to industry giants like Wells Fargo and their fraudulent accounts scandal.
4 Best Practices for Crisis Communications Read More »
Rex Conner, Lead Partner & Owner, Mager Consortium The oil & gas industry is just one of many examples of what they call “the big crew change.” They are in the second year of a 7-year stretch in which they are losing 50% of their petro-technical professionals to retirement. If losing a key person or a
Are You Hiding Corporate Knowledge in People’s Mobile Minds? Read More »
