Formulate, articulate, communicate, cajole, and inspire individuals and teams to collaborate to create a future that becomes your legacy.
Managers hear questions every day. Some serious; some trivial. “Are the merger rumors true?” “How much is our budget being cut?” “Can we extend our deadline a couple of days?” “Is our team going to have to work over the weekend?” But the ONE question that you have to answer correctly every single time is […]
ONE Question Managers Must ALWAYS Answer Correctly Read More »
You’re wired to see what you already believe. It’s a simple statement but the implications for decision-making are complex. What you already believe is built layer upon layer from your experiences which create a filter through which you see the world. Good decision-making relies on understanding how your brain’s filter colors perception and influences interpretation.
Three Tips to See Beyond Your Filters for Good Decisions Read More »
When people talk about the inner contradictions of an organization, they frequently refer to “culture,” that omnipresent word that describes all pleasant and unpleasant by-products of decisions. But they seldom identify the real problem—the decisions that create the traps. Here are ten examples of how that happens: People don’t realize that their decisions create the
Are You Creating Your Own Culture Traps? Read More »
Will Post, Founder & CEO, Hound & Gatos Pet Foods According to the Small Business Administration, over 90 percent of all businesses are considered small, which is having less than 500 employees. While there is a lot of information readily available to explain to would-be entrepreneurs about how to go through the steps to open one of these
How a Marine Mentality Can Help Build a Successful Business in Any Industry Read More »
Chip R. Bell She was over-the-top friendly. Her eye hugs made you feel like you were in the presence of a forever friend. As she rang up my purchase at the checkout counter of the super-sized department store, she commented on my cowboy boots. “You’re either from Texas or you got a heap of cowboy
Leading Undisciplined Service Read More »
James Sudakow, Principal, CH Consulting, Inc. In the business world these days, leaders at all levels have to play numerous roles to drive short and long term success and viability of their companies. Among one of the most important of these roles pertains to people. As leaders, we need to find ways to create forums where we
Three Expressions Leaders Should Eliminate From Their Vocabularies Right Now Read More »
Harry Hutson & Martha Johnson, Authors, Navigating an Organizational Crisis: When Leadership Matters Most Leaders are confronted with a daily barrage of demands and decisions. It’s hard to step back and consider the possibility of disasters. Some wonder if such thinking is morbid and fatalistic. But under it all, leaders hold on to myths that keep them from being
Five Myths of Crisis Leadership Read More »
Joseph A Michelli, Author, Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way Columnist and author Irving Kristol once suggested that leaders need to define that “one big thing and stick with it.” Whenever I consider offering customer experience consulting services for a prospective business client, I interview senior leadership and ask a lot of
Your “One Big Thing” – Going Beyond Success to Achieve Significance Read More »
Gary Douglas Empowering your team is about you, far more than it is about your team. As an unconventional leader, you start empowering them (and yourself) by giving up control. You may desire to control everything, and if you are willing to let it go, you and your team will together create so much more
3 Unconventional Ways To Empower Your Team Read More »
It’s 5 p.m. and you’re ready to leave the office and make the journey home. How do you spend this time between destinations? You could lament the inevitable rush-hour traffic, or tune in to your radio station of choice. But you can also use this time to reflect on your day and gradually switch gears
Homeward Bound: Four Questions to Ask Yourself on Your Drive Home from Work Read More »
