Karin Hurt & David Dye, Authors, Winning Well: A Manager’s Guide to Getting Results Without Losing Your Soul The board cares about winning and this guy is helping you win. He gets it done. It’s hard to argue with the results. So what if he’s ruffling a few feathers… with his team, with his peers, with HR, with […]
5 Reasons Smart, Toxic Bosses Will Destroy Your Results Read More »
Want to make your company a better place to work? Understanding the benefits of using humor appropriately is the first step, actualizing this knowledge the second. Here are some ways humor can help your organization become a place that the best people can do their best work—and have fun while they’re doing it: Diffuse a
Be More Funny; Make More Money Read More »
Larry Solomon, CEO, Solomon People Solutions During my tenure as executive vice president of human resources at Dr Pepper Snapple, I worked with CEO Larry Young who recognized the strategic importance of a strong partnership between executive leadership and human resources. The impact of this belief in the strategic importance of people is evident in our
Mobilize Your Team for Success: The Power of Translation Read More »
Claudia St. John, Author, Transforming Teams: Tips for Improving Collaboration and Building Trust A client called recently with a major worry. “We have a big problem with our customer service representatives (CSRs) not getting along with our sales people. Our CSRs are not being supportive of the new sales associates that we just hired,” she
Sales Vs. CSR—Natural Conflicts in the Workplace Read More »
Walter J. Scherr, Author, WALTER’S WAY: How A Relief Kid Survived TB, Corporate Betrayal, Bankruptcy, Made Millions, And Touched The Lives of Billions Two invaluable lessons that I learned early in my career: 1. No one cared how much I knew until they knew I cared. 2. Finding common ground with my employees encouraged a
Banking the Corporate Furnace Read More »
Today leaders are largely defined by two characteristics: an aptitude for making hard decisions; for reading situations and demonstrating credible judgment whilst amplifying certainty, and secondly, an ability to influence others; to persuade, to inspire and to shift hearts and minds. Both of these characteristics are informed by a leader’s capacity for insight, their understanding
Why Leaders Need to Think Selfish, Scared & Stupid Read More »
Susan Ershler, Author, Conquering the Seven Summits of Sales: From Everest to Every Business In 2002, while relaxing at Everest Base Camp, I fell into conversation with Dan, a fellow climber about to make his fifth attempt to reach the summit alone. Dan was determined to be completely self-sufficient, carrying all of his own gear
The Power of Teams: From Everest to the Pinnacle of Business Success Read More »
Gershon Mader, President of Quantum Performance Inc. I’m sure you’ve seen this as many times as I have. People sit around a meeting table, nodding agreement as their leaders explain the plan for a critical change initiative. Once the meeting is over, they push back their chairs and drift towards their desks. As they congregate at
Why Blunt Honesty Wins Every Time Read More »
There are so many books and speeches/seminars on leadership, yet there are so few leaders. The demand for great leadership has never been higher. Today, the pace of change in business is dramatically faster than in earlier times. Top executives in firms today report fiercer competitive business environments and more globalized patterns of operations than
Building Collaboration, Teamwork, and Synergies Read More »
Trust-building is often considered a “soft” component of management – one that can be delegated to an HR committee, trotted out during team-building activities, or shelved altogether in lieu of more “concrete” strategic initiatives. While it’s true that the trust people have in you is intangible, that doesn’t mean paying attention to it is optional.
CEO Trustworthiness: Your Essential Leadership Ingredient Read More »
