management

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6 Ways Leaders Communicate Authentically to Inspire Others

People put up with a lot of quirks in their leaders and coworkers just to reduce the drama and keep the peace. But lack of sincerity grates on the nerves. It’s like trying to satisfy hunger with cotton candy. Two good questions to ask yourself periodically: What communication sound insincere? How can I become more […]

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Is Your Communication Direct—Or Downright Damaging?

Leaders like to think they know when and how to be direct. They should. Direct communication is good. Damaging communication, on the other hand, can destroy a relationship, partnership, sale, or reputation forever. Why does one listener consider a comment “over-the-top” disrespectful, while another listener interprets the same remark as just “firm,” straightforward, even prudent? 

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4 Ways to Lead People You Don’t Like

At some point in your career, you’re going to find yourself leading a team, department, division, or organization where you’re working with an employee who irritates you. Sometimes you know why. Often you don’t. When analyzing that negative gut reaction to yourself, you may label that person “slick,” “arrogant,” “self-righteous,” “lazy,” “pretentious,” “sniveling,” “aggressive,” “presumptuous,”

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Are You About to Hire the Wrong Job Applicant? 8 Signs

Piles of applications and résumés represent time to sort through applicants, attempting to match a position with a person’s expertise and skills. It would be so much faster if the unsuitable job applicants walked in with a label on their forehead: “Reject.” Then you could spend time with the best qualified candidates. The top candidates

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3 Tips to Communication Change That Aren’t Common Practice

In a world where someone can walk into a restaurant, shopping mall, or school and open fire on hundreds of innocent people, where jobs disappear overnight, where cancer appears suddenly on a scan, people grasp for order, stability, and control. They demand the same from communication coming to them––the email, instruction, or announcement should make

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